5 ways great HR teams can get global expansion wrong

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Global employment has a way of putting a strain on even the strongest HR teams. The processes that you know and are comfortable with at home start to fray at the seams when you apply them across borders: Policies begin to lose their meaning. Payroll gets tangled up in the complexity of new currencies and tax codes. 

It's very common for HR teams to run into these issues because each country and jurisdiction has a completely different rulebook. What may feel like a small oversight in one market might mean compliance violations somewhere else. 

Below are five common mistakes that even experienced HR teams make during global expansion (and ways to avoid them).

1. Assuming hiring abroad is just “more paperwork”

Hiring someone from another country looks simple: add them to the payroll, translate their contract, and you’re pretty much done.. In reality, you’re entering a whole new legal system with its own benefits, tax laws, and cultural expectations.

Spoiler alert: Labour laws don’t work the same everywhere. Each nation shapes its rules based on its unique historical and political context. What’s standard in one place doesn’t mean it’s compliant somewhere else!.

Here’s an example: 

In the US, “at will” employment means an employer can terminate an employee’s contract at any time, and for almost any reason. 

This can be done without prior notice. This is in stark contrast to what we see in most of Europe, where employee protections are much stronger. To end an employment relationship, a company usually needs to follow strict regulations around dismissal, and may even need to go as far as employment tribunals to demonstrate fair grounds for termination.

This is but one example out of many where country-by-country differences aren’t just legal technicalities, but shape how employment relationships work in practice. Get it wrong and you could expose yourself to penalties or disputes!

How to get it right

  • Deal with it on a case-by-case basis. Don’t do blanket policies or HR for all countries.

  • Hire local professionals or use a reliable Employer of Record (EOR) to help you manage contracts, payroll, and benefits so they all align with local rules. Putting in extra effort up front will prevent future headaches and costly fixes later down the line. 

2. Forgetting that compliance is an ongoing process

Some HR teams think that once they get the setup right (such as by drafting compliant contracts, sorting out payroll, and getting benefits covered properly), all the hard work is done. But there isn’t ever a finish line when it comes to global employment compliance. 

While that heavy lifting at the beginning is certainly a large part of the job, staying compliant isn’t something you “set and forget.” 

Employment laws are constantly evolving –sometimes in minor ways and other times in major, sudden shifts. A country could, for example, introduce a new social security tax, tweak parental leave policies, or alter working hours halfway through the year.

Even a flawless setup at the start wouldn’t protect you from it. You’d need a system to track and adapt to these changes as they happen. Missing just one update could lead to costly issues like unpaid contributions, penalties, or drawn-out legal battles.

How to get it right

  • Build compliance monitoring into your regular People Ops tasks and workflows.

  • Sign up to receive trusted legal updates or work with a provider that takes care of these changes in the background.

  • Check employee documents on a yearly basis, as the rules might have changed.

3. Overcomplicating payroll and benefits

Handling payroll might feel like a simple exercise until you’re juggling five currencies, multiple pay schedules, and various benefit providers spread across different time zones. 

Many companies try to handle this using manual processes or a mix of systems that were never designed to deal with international hiring. This approach might get the job done temporarily, but eventually falls apart.

Manual mistakes, tax filing issues, and late payments can build frustration and mistrust amongst your staff. When people worry about getting paid, it becomes an employee retention issue, not just an administrative one. 

How to get it right

  • Consolidate your processes where you can, but always be 100% accurate.  An all-in-one and trustworthy global system to manage payroll and benefits can keep things transparent and help to avoid issues like late wage payments and compliance slips.

  • Remember: location always matters. France, for example, requires very detailed payslips (in French), while some countries, such as the UK and South Africa, have unique tax reporting schedules. Aim for simplicity and precision rather than just merging systems for HR convenience. Employees should feel secure knowing they will get paid on time, no matter where they are.

4. Waiting too long to ask for help

Managing global employment is more than just admin tasks. Don’t expect seasoned HR experts to know all there is to know about HR abroad when dealing with compliance, taxes, or terminating employees across borders. 

Most teams simply do not have the time or resources to master the laws and cultural expectations of every country they hire in. Recognising when to ask for help through additional expertise isn’t a weakness; it’s good leadership.

If HR teams don’t feel like they can ask for help, they’ll wait until something goes wrong. By then, the fix to compliance issues or payroll falling behind will be bigger than it should have been in the first place – you’ll then need time, money, and energy to fix it. 

How to get it right

  • Recognise when you need assistance with global HR challenges, and more importantly, know where to find it. Many teams turn to expert HR support services to help them find their way through local laws, policies, and best practices. This allows them to prioritise their employees instead of getting caught up in bureaucratic hurdles. Having an outsider’s perspective can reveal risks you may not have noticed, and give you a chance to put processes in place before issues escalate.

5. Forgetting the employee experience

When dealing with compliance, tax rules, and contracts, it’s important to remember that, at the end of every decision you make, there is a human.  It’s natural to get caught up in admin and logistics, but compliance alone won’t be enough to create a good employee experience.

Employees working in countries outside of your HQ location deserve to feel valued and supported as much as their colleagues back home. 

Global employment goes beyond putting people on the books: It means bringing them into the company’s culture, values, and day-to-day. As teams spread out, staying connected becomes a massive challenge. This is when lack of engagement, turnover, and inconsistent performance can arise.

How to get it right

  • Go past the basics of compliance and try to create a sense of belonging. Onboarding should not stop at filling out forms or setting up logins. Help new employees learn how your company runs, how choices are made, and what it means to succeed.

  • Look at your benefits and check whether they’re fair for everyone – big disparities between head office and other offices can spark resentment.
     
  • Make sure communication is up to scratch. Can teams in other locations reach out to you easily? Do they get responses on time despite time differences?  

The strongest global HR teams do more than just keep people on the payroll – They make employees feel like they are part of a bigger picture, no matter where they are. 

The bottom line

Global expansion doesn’t have to be stressful, nor does it have to be risky. 

If handled correctly,  it can bring access to amazing talent, untapped markets, and a rich cultural diversity. But remember, doing it the right way means understanding how complicated “employment” becomes when international borders come into play.

After all, even great HR teams need great partners. With the right support and knowledge by your side, managing global employment can be smooth and hassle-free.

Boundless helps UK companies employ globally — compliantly, confidently, and without the drama. Find Boundless on the Charlie Marketplace.

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Alannah Horne

Head of HR Compliance @ Boundless

Alannah Horne is the Head of HR Compliance at Boundless, where she helps organisations navigate the complexities of employing people across borders. With deep expertise in global employment and HR compliance, she enables companies to expand internationally with confidence and build fair, consistent, and compliant people practices wherever their teams are based.

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