Charlie Grow is for anyone running the HR/People side of a small company or startup.

They could be handling that responsibility alongside another role (like CEOs or Finance Managers) or it could be more like their full-time job (like COOs, HR teams or Operations teams).

The companies that use Charlie Grow are usually between 5-50 employees and work in tech, SaaS or creative sectors, but many others work in e-commerce, recruitment or other professional services.

For companies smaller than 5 team members, Charlie Grow costs £200 + VAT per month, this includes all Charlie Core features. Get in touch to discuss pricing or head to our pricing page.

Nope. You can cancel your Charlie Grow plan anytime you like – just give us 30 days’ notice.

Our advisors aren’t employment lawyers, but they are CIPD-qualified HR experts. We also have a partnership with a law firm called LegalEdge who can step in, for an additional fee, if you need specialist advice.

Our team only provide advice on all UK-based team members, excluding freelancers

From HR policies to employment contracts, HR support for small businesses encompasses a lot of aspects: not only UK employment law requires a lot of paperwork, it also needs to be button-down – and what about unexpected situations?

If you have no HR background, you’ll need all the help you can get to protect your business when it’s at its most vulnerable. That means creating reliable and sustainable HR foundations with policies and procedures, but also learning how to use them when dealing with grievances, misconduct and more. ‍Whatever your role at a small business is – CEO, founder, ops manager or else – Charlie Grow can fill the gaps in your knowledge and give you adequate advice and resources to tackle all of your HR challenges:

• Documentation – get all your paperwork sorted including, but not limited to, company handbook, employment contracts and HR policies.
• Compliance – keep up to date with the ever-changing UK legislation and get our team to update your documents and procedures.
• HR expertise – avoid employment tribunals and lean on an expert to handle complex situations such as grievances, redundancies and mor

Yes, for our advice team, ask us questions as often as you need. Our expert advisors are available 10am–6pm, Monday to Friday, via email and phone. Once AskCharlie (our AI agent) launches, you'll be able to get fast answers to smaller queries around the clock too.

Other offerings run on a regular cadence instead: roundtables, webinars for your team, check ins and more happen monthly or quarterly. We'll always keep you updated on when each one's happening, so you and your team can keep your calendar up to date. And for everything else, we'll work with you on one-off and repeat sessions, things like a dedicated strategy call or bespoke training sessions. These aren't unlimited, but they're not always a single one-off either, there's always a next one coming up as your business moves forward.

We only advise on UK-based employment law.