HR support for UK small businesses

Startup founder, ops manager, head of people? Our HR software for small businesses has got you covered: save time on repetitive admin tasks, streamline your processes and do it right the first time.

Small business with no HR department? Our CIPD qualified advisors can help you be compliant and fill knowledge gaps – from £179 per month, and with an option to add HR software on top.

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Why you need HR support for your small business

From HR policies to employment contracts, HR support for small businesses encompasses a lot of aspects: not only UK employment law requires a lot of paperwork, it also needs to be button-down – and what about unexpected situations?

If you have no HR background, you’ll need all the help you can get to protect your business when it’s at its most vulnerable. That means creating reliable and sustainable HR foundations with policies and procedures, but also learning how to use them when dealing with grievances, misconduct and more.

‍Whatever your role at a small business is – CEO, founder, ops manager or else – our Charlie Advice team can fill the gaps in your knowledge and give you adequate advice and resources to tackle all of your HR challenges:

Documentation – get all your paperwork sorted including, but not limited to, company handbook, employment contracts and HR policies.
Compliance – keep up to date with the ever-changing UK legislation and get our team to update your documents and procedures.
HR expertise – avoid employment tribunals and lean on an expert to handle complex situations such as grievances, redundancies and more.

The peace of mind your small business is after

Not knowing whether you’re on the right side of the law can be stressful – for lack of money or time, what often happens is that small businesses have no choice but to handle HR all by themselves. That often looks like:

A CEO writing employment contracts based on unreliable sources
A founder creating HR policies with out-of-date and unverified AI information
An ops manager facing underperforming staff with no concrete procedure

It’s normal to be a bit scrappy when you start out, but that also creates a lot of questions, anxiety and time wasted online looking for answers, whilst never being quite sure what’s right or lawful. With Charlie Advice, simply speak to your advisor and discuss together a plan of action that’s compliant, giving you the peace of mind you’re looking for:

A dedicated CIPD qualified advisor by your side
Unlimited support via phone, email or chat
Bespoke company handbook and HR policies
Annual compliance audits
Employment contracts review
Health and Safety compliance
DE&I checks and audits
Access to HR templates and letters
Can be completed by HR software

Just like a full-time hire, but cheaper

Small businesses often think about hiring someone to take care of HR, but what happens is either they don’t have enough work for them or they’re too expensive.

The truth is, if you have less than 50 team members, you can usually choose to outsource your HR support.

‍With HR outsourcing like Charlie, you can get better than a full time person (with no hiring!) with our HR advisors:

Experienced – get advice from qualified CIPD advisors with small business expertise.
Affordable – cheaper than a full-time hire with unlimited support.
Time-saving – gain back hours of your time and stop looking online for answers.

HR support + HR software = HR for small business

Getting the right advice for your small business is essential, but what’s your plan when it comes to admin tasks?

Right now, you’re probably dealing with time off, onboarding, employee data, questions from team members and performance management – so how about you get it all in one place?

‍Our HR software goes hand in hand with our HR advice service – it not only automates all of your processes, but it also guarantees diligence, efficiency and security.

Self-serve onboarding – stop the back and forth and get new hires to upload their documents and fill in their information.
Time off requests – requests are sent by team members and approved or denied in one click.
Employee data – securely store all your team’s personal information and documents in a software that’s GDPR and ISO 0007 compliant.
Employee questions – whether it’s HR policies or time off allowance, they have access to all this info on the platform.
Automated cycle reviews – make progression a priority and keep your team's growth in check with simple and impactful performance reviews.