If you are using Charlie, then your company has given consent to these terms.
Updated: Thursday 21st April 2016
CharlieHR ("We", “Us” and “Our”) remain fully committed to the protection of your and your Users’ privacy at all times. The information contained in this policy has been published to inform you of the way in which any personal data you provide us with or we collect from you will be used. We recommend that you read this information carefully in order to fully understand how we treat such personal data.
In accordance with the Data Protection Act 1998 (the "Act"), it is our obligation to inform you that the data controller is Charlie OS Limited and we are registered with the UK Information Commissioner’s Office with registration number ZA170135.
PERSONAL DATA WE MAY OBTAIN FROM YOU
We may obtain and use the following data about you and your Users:
You acknowledge and agree that we cannot be held responsible any unauthorised access or accidental loss, damage, corruption or disclosure of Client Data arising from or in connection with your use or disclosure of Client Data. You agree to indemnify us in accordance with Clause 14 of the EULA for any claims made by any Users arising from any unauthorised access or accidental loss, damage, corruption or disclosure of Client Data arising from or in connection with your use or disclosure of Client Data.
COOKIES AND IP ADDRESSES
We may obtain information about your and your Users’ computer, which includes your and your Users’ IP address, browser type and operating system where available. This accumulation of data is used to assist system administration, and to supply information to our advertisers. The collection of this data does not identify any personal data about you or your Users.
We may also collect information regarding your or your Users’ browsing activity and interests through use of a cookie file. This cookie file is stored on the hard drive of your or your Users’ computer, and contains information that is transferred to your or your Users’ computer's hard drive. We use the collection of this data to help us improve the experience of users on our Website and Service, and to deliver a more personalised service with more relevant content. The collection of this data allows us to:
We use the following cookies:
You can find more information about some of the individual cookies we use and the purposes for which we use them below:
Example of cookies used by the Service
WHERE WE STORE PERSONAL DATA ABOUT YOU
Without limiting the foregoing, you agree that the information we obtain from you and your Users (including, without limitation, Client Data) may be processed by our service providers based in, countries outside of the EEA for the purposes of providing you with the Service. Such countries do not always provide the same level of data protection as the UK; however where such transfers of data occur, we do put in place contracts that include security obligations on our service providers to ensure that your and your Users’ personal data is protected in accordance with UK standards.
We store the data you and your Users provide us with on our secure servers. In the event of us giving you or your Users (or you/they choosing) a password which grants you/them access to specific areas within our Website or Service, it remains your/their responsibility to maintain the confidentiality of this password. This includes the responsibility to refrain from sharing your/their password with other parties.
Because the transmission of data via the Internet cannot be assumed completely secure, we cannot guarantee the security of any of your or your Users’ data transmitted to our Website or Service; you are therefore responsible for any risk associated with such transmission. We will however at all times take all reasonable steps to ensure the transmission of your and your Users’ data is executed as securely as possible, and upon receipt of your/their data we will continue at all times to enforce strict security procedures and features in an attempt to prevent any unauthorised access.
HOW WE USE YOUR INFORMATION
The information we hold about you and your Users may be used in any of the following ways:
We will never supply your data to third parties unless under the conditions stated beneath this section of our policy. Notwithstanding the foregoing, we may aggregate and anonymise personal data (excluding, for the avoidance of doubt, sensitive personal data) and use and share such aggregated and anonymised personal data with third parties for statistical purposes and for the purpose of data analytics, product development, service improvement.
DISCLOSURE OF YOUR INFORMATION
Disclosure of your personal data (including, without limitation, Client Data) to third parties will only occur if:
You acknowledge and agree that we may also disclose personal data (including, without limitation, Client Data) with: (i) our service providers involved in the provision, distribution, delivery and support of the Service, including the storage of any Client Data; (ii) fraud prevention agencies; (iii) law enforcement agencies, regulators, courts and public authorities; and (iv) emergency services.
Our service providers have to follow our express instructions when processing the personal data you or your Users provide and they must comply with appropriate security measures to protect such personal data, and we do not allow them to use this information for their own commercial purposes.
You retain the right to request us to refrain from processing your data for the purposes of marketing. To exercise such right, you may reply to any information we send you, detailing your request that we refrain from sending any marketing correspondence, or you can exercise this same right by contacting us electronically via email at [email protected] If at any time we intend to use your data for such marketing purposes however, it is standard practice for us to make you aware in advance of collecting such data.
We may at times provide links on our Website to third party websites, including without limitation those owned or managed by our partner networks, affiliates or advertisers. These websites have separate privacy policies, and we therefore cannot accept any responsibility for the content. As such, choosing to follow these links is a choice you make at your own risk, and we advise that you check these websites' individual privacy policies before submitting any personal data.
ACCESSING YOUR INFORMATION
In accordance with the Act, you retain at all times the right to access any data we hold about you. You may exercise this right by making a request in accordance with the Act, and any such request may carry a £10 fee which will cover the administration costs incurred in providing you with any details of the data we hold about you.
HOW LONG WE KEEP PERSONAL DATA FOR
The periods for which we keep information depend on the purpose for which the information was collected and the use to which it is put. We will not keep personal data for longer than necessary for our business purposes or for legal requirements.
Some information such as such as the date, time and duration of your activity on Charlie, your and your Users’ phone number and IP address will be held for up to one year, for instance if this is necessary to meet our legal obligations, or is in accordance with industry practice.
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