With Clemency Jones, Studio and HR Manager
Toogood is a London-based design studio founded in 2008 by Faye Toogood. Her practice encompasses interior design, homewares, fine art and fashion, and refuses to be constrained by a single discipline or defined way of working.
Describing herself as an outsider whose work defies categorisation, Faye has created a studio which allows a movement between genres. Architects, sculptors, furniture makers and illustrators cross-pollinate on every project, producing work that is rigorous, poetic and genuinely avant-garde.
Toogood creates timeless works of unconventional design, encompassing the disciplines of fashion, furniture, homeware, interiors and fine art. At the heart of the studio is a restless spirit of experimentation where designers, furniture makers, sculptors and interior designers cross-pollinate on each project to produce work that is bold, sculptural and poetic.
See for yourself why these small businesses chose Charlie Recruit to automate their hiring
We had already been using CharlieHR’s functionalities for years, so we were keen to try Charlie Recruit and see how we could get an all-in-one solution.
As the person responsible for hiring at Toogood, I spent a lot of time juggling candidate communication, scheduling interviews, and keeping everything organised. Especially since our process was scattered across multiple tools. I knew we needed a solution to bring it all together.
“Charlie Recruit makes it easier for us to communicate, streamline our process, and ultimately hire better and faster.”
Toogood is a renowned design studio working across fashion, furniture, and interiors, and a growing 18-person team spanning marketing, sales and design. We spoke to Clemency Jones, their studio and HR manager, about how the business’ growth started to put a strain on one of her main responsibilities: hiring the most talented creatives in the market.
Whenever Toogood needed a new team member, Clemency followed the same process to find the perfect fit. She'd post the job on sites like LinkedIn and Indeed, then dive into the applications. It was a lot of work: opening CVs, reading cover letters, taking notes in Google Drive, and emailing candidates for interviews.
As Toogood grew, Clemency knew there had to be a better way. She always got the job done, but she wanted to spend less time on manual hiring as the whole process was just too time-consuming:
"Reviewing everyone one by one? It eats up so much time and things can still slip through the cracks. We really care about communicating well with everyone who applies, but it just wasn't sustainable to do it manually as we grew."
Clemency Jones – Studio and HR Manager @ Toogood
It wasn’t long after Clemency considered LinkedIn and Indeed to deal with her recruitment challenges, deeming them too convoluted for someone like her juggling many different tasks, that an email from Charlie landed in her inbox: we’d launched our own Applicant Tracking System, Charlie Recruit.
Since the company had been long-time customers of our HR software, it was a great opportunity to consolidate all of Toogood’s HR needs in one place. Here’s what Toogood was looking at when adding Charlie Recruit to their HR tech stack:
“Charlie Recruit is a great fit for creative small businesses. It streamlines the entire hiring process and is intuitive, efficient and easy to use.”
Clemency Jones – Studio and HR Manager @ Toogood
By switching to CharlieHR’s ATS, Toogood managed to improve their hiring workflow, making room for easier decisions and better time management:
"CharlieHR’s ATS has been a game-changer for us. It makes hiring effortless, saves us valuable time, and allows us to focus on making great hiring decisions. It’s the perfect fit for small businesses looking for a well-designed, all-in-one hiring solution."
Clemency Jones – Studio and HR Manager @ Toogood
