Lack of time is a major obstacle to growth, and manual HR tasks are usually the cause — boring, repetitive processes that suck up all of your time and attention, distracting you from taking care of your team and your business. 

The right HR software can automate many of these challenges away. Automation can take care of the admin and burden of remembering deadlines and requirements, so you’re free to focus on what matters most. 

In this guide we explain the main areas that benefit from automation, how to decide whether you should switch tools or not, and how to choose the right software — including our favourite small business-friendly options.

What is HR automation and what are the benefits?

HR automation is the use of software to reduce unnecessary admin through workflows that trigger automatically when a specific action is taken.

These tools cut down on repetitive tasks and automate them, helping HR teams to switch their attention to areas of greater importance. The main benefits of HR automation include:

  • Consistent experience for all team members
  • Transparency on decision making and processes
  • Less time spent on admin
  • Data-led decision making
  • Securely stored employee and company information

Once you’ve set up your processes and workflows, there’s little to do — you simply adjust your automations as your business needs or goals change. 

6 areas where HR automation software can help (and the best tools for the job)

Automation can make a difference right across the employee lifecycle, but there are a few touchpoints where it really stands out — like onboarding, performance management, and employee engagement.

For a faster return on investment (ROI) and a bigger impact, try automating these areas first  with the help of small business-friendly HR automation tools.

HR automation category
Best for small businesses

Employee data and document management

Charlie HR

Employee onboarding

❌

Charlie HR

❌

Leave management

❌

Timetastic (if you only need time-off management)

❌

Performance management

❌

Charlie HR (for basic performance management) or 15Five (for more in-depth)

❌

Employee engagement

❌

Bonusly

❌

Recruiting and hiring (ATS)

❌

Charlie Recruit (available as an add-on for Charlie HR)

1. Employee data and document storage

Whether you’re using spreadsheets or a human resources information system (HRIS) which lacks automation, having to do it all manually is time-consuming and open to inconsistency.

HR software which automates elements of employee data management and document storage allows you to:

  • Update a record once, and the data syncs across the system
  • Get alerts for conflicting, missing, or incorrect information
  • Assign access to data based on an employee’s role or relationship to the team
  • Store employee documents centrally with version controls and access permissions
  • Send requests for information to new hires, employees, managers, and other departments
  • Automatically create an audit log to support compliance

Here’s how popular HR systems compare when it comes to data and document management:


Type of software

Pricing

Best for

Charlie HR

All-in-one HR software

From £21 per month for a team of 1-4 people

Core HR and employee data management for UK small businesses

BambooHR

All-in-one HR software

From £8.10 per employee per month (or a flat rate of £200 per month for a team with 25 or fewer employees)

Basic HR management for SMEs, including those outside the UK or with US employees

Breathe

All-in-one HR software

From £24 per month for a team of 1-10 people

Affordable HR management for SMEs

HiBob

All-in-one HR software

Custom quote

Scaling businesses that need global HR management

Our pick for small businesses: Charlie HR is great for small businesses that need core HR covered, including a centralised employee database, access controls, and document storage. It’s designed for small teams in the UK, affordable, easy to use, and quick to set up.

2. Employee onboarding

Taking care of onboarding manually or without automated systems in place can lead to some new hires getting a better experience than others, and it’s easy to miss crucial steps along the way.

With onboarding software that includes automation, you can:

  • Create a consistent onboarding journey for every new hire
  • Transition new hires from your recruiting tool to an onboarding flow
  • Automatically request essential documentation and store it appropriately
  • Ask new hires to sign contracts via a self-service portal
  • Use checklists to keep everyone accountable
  • Create tasks or to-do lists for the right team members, based on relationship to the new hire
  • Ask new employees to complete training, then track completion rates
  • Automatically schedule welcome meetings based on everyone’s availability

See how these HR automation tools handle the employee onboarding process:


Type of software

Pricing

Best for

Charlie HR

All-in-one HR software

From £21 per month for a team of 1-4 people

Customisable onboarding journeys for UK small businesses

BambooHR

All-in-one HR software

From £8.10 per employee per month (or a flat rate of £200 per month for a team with 25 or fewer employees)

Pre-onboarding packets and built-in electronic signatures

Enboarder

Onboarding software

Custom quote

Dedicated onboarding tool with AI assistants

Scribe

Workflow recording software

Team plans start at $17 per seat per month

Process documentation, walkthroughs, and AI guidance for new hires

Our pick for small businesses: Charlie HR’s employee onboarding software gives busy managers a way to automate onboarding to create a consistent yet customised experience for every new hire, without investing in a standalone tool or a more expensive HRIS. One-click onboarding, a self-service system, and automatic probation reminders are all included as standard.

3. Leave management

Small teams that rely on spreadsheets or basic tools for leave or time-off management have to manually calculate holiday balances, bank holiday allowances, complex working patterns, and more — all tasks that specialist tools handle automatically.

Automation-powered leave management tools make it possible to:

  • Automatically calculate leave balances and holiday allowances
  • Detect clashes in employee leave requests
  • Make, approve, or deny time-off requests with one click
  • Receive alerts when an employee hasn’t taken enough leave
  • Monitor for trends or changes in absence, holiday taken, or sick leave
  • Create schedules or rotas based on employee availability and contracts
  • Give employees the ability to swap or change shifts or rotas
  • Get alerts for compliance risks, like employees who haven’t taken long enough breaks

Compare the best leave management automation tools for small businesses:


Type of software

Pricing

Best for

Charlie HR

All-in-one HR software

From £21 per month for a team of 1-4 people

Simple time-off management for small businesses, included as standard

Timetastic

Time tracking software

From £1.20 per user per month

Standalone tool for staff leave and holiday tracking

BambooHR

All-in-one HR software

From £8.10 per employee per month (or a flat rate of £200 per month for a team with 25 or fewer employees)

Shift scheduling and project tracking (via add-on)

Breathe

All-in-one HR software

From £24 per month for a team of 1-10 people

Rota, time & attendance management (via add-on)

Papershift

Time tracking software

From $4 per employee per month

Dedicated time-off management software for shift scheduling and rotas

Easy data sync with Charlie HR, thanks to the Papershift integration

Our pick for small businesses: Timetastic is a good choice for small businesses who already have an HR system but want a dedicated tool for time-off management. Timetastic gives teams a live calendar, easy time-off requests and approvals, built-in public holidays, work schedules, and more, in an easy-to-use tool.

4. Performance management

Traditional performance review processes are open to missed deadlines, forgotten reviews, goals that aren’t followed up, and a lack of engagement from the employees they’re meant to support.

With performance review software that has built-in automation, you can:

  • Build a review system aligned with your goals, then roll it out automatically
  • Schedule performance reviews based on availability and deadlines
  • Assign due dates and tasks to keep everyone involved accountable
  • Collect feedback from managers and peers with 360-degree reviews
  • Set goals and record progress over time
  • Schedule regular 1:1 meetings
  • Store information on qualifications and certifications earned, including alerts for renewals
  • Run regular employee engagement surveys
  • Monitor trends across teams and the whole organisation

Here’s how popular performance management tools compare:


Type of software

Pricing

Best for

Charlie HR

All-in-one HR software

From £21 per month for a team of 1-4 people

Consistent performance reviews for small teams

BambooHR

All-in-one HR software

From £8.10 per employee per month (or a flat rate of £200 per month for a team with 25 or fewer employees)

Mobile access to reviews and goals

15Five

Performance management software

From $4 per user per month, billed annually

AI-powered continuous performance management

Lattice

Performance management software

From $10 per seat per month, billed annually

Minimum annual agreement of $4,000 applies

Combined performance management and career progression

Our pick for small businesses: Charlie HR is our top choice for businesses looking for an affordable way to motivate, train, and retain their strongest talent. 15Five is a good choice for teams that want to focus heavily on performance and development, although it does come with an annual contract rather than a monthly one.

5. Employee engagement

Engagement features like shoutouts, praise, and surveys are often missing from basic HR systems that many small businesses start out with, and it’s difficult to create a culture of engagement if you’re relying on a collection of standalone tools with no central HR hub.

Employee engagement tools allow you to:

  • Run engagement surveys at regular intervals
  • Introduce an intranet or community hub for employees
  • Give shoutouts or praise to team members
  • Spotlight achievements and employee success stories
  • Gamify the experience to promote a culture of feedback
  • Introduce a system where employees can exchange collected points for rewards
  • Create an automatic feed of updates, praise, and recognition
  • Monitor trends across teams and the whole organisation

Compare these popular HR automation tools for employee engagement: 


Type of software

Pricing

Best for

Charlie HR

All-in-one HR software

From £21 per month for a team of 1-4 people

Simple employee recognition and employee surveys

Bonusly

Employee recognition software

Free plan available for small teams, with paid plans starting at $5 per user per month

Affordable employee recognition and reward

Culture Amp

Employee recognition software

Custom quote

Combined employee engagement and performance management

Tally

Form builder and survey tool

Free for most features, with paid plans available from $29 per month

Engaging employee surveys and questionnaires

Our pick for small businesses: Bonusly is a budget-friendly way to bring enhanced employee engagement, recognition, and reward into your small business. The free plan is suitable for teams of up to 8 people, or you can upgrade to a paid plan for automated celebrations, advanced analytics, and automated manager alerts.

6. Recruiting and hiring

Managing the recruitment and hiring process is tough if you’re using spreadsheets and DIY systems to transition a promising candidate through to an established employee. An applicant tracking system (ATS) brings order to the chaos and helps you build a better candidate and new hire experience.

An ATS with automation included can:

  • Push job listings to job boards and portals with one click
  • Sort and screen applications as they come in 
  • Suggest or build a shortlist based on your chosen criteria
  • Help reduce bias with built-in settings to promote diversity, equity, and inclusion (DEI)
  • Invite candidates to interviews or online tests based on availability and requirements
  • Communicate with candidates at the right moment with automated workflows
  • Provide an audit log and evidence tracking for compliance purposes

See how these applicant tracking systems compare for small businesses:


Type of software

Pricing

Best for

Charlie Recruit

ATS (available as an add-on for Charlie HR)

From £55 per month

Charlie HR subscription required

Small business recruitment software

Ashby

All-in-one recruiting software

From $300 per month for a team of 1-10 people

AI-powered software for the entire recruiting journey

Teamtailor

ATS and employer branding software

Custom quote

Employer branding and candidate experience

Easy data sync with Charlie HR through the Teamtailor integration

Trello

Visual project management tool

Free for most features, with paid plans available from $5 per user per month

Teams on a budget who want a DIY approach to applicant tracking using Trello templates, rather than dedicated ATS

Our pick for small businesses: Applicant tracking systems and recruiting software can be prohibitively expensive for small teams, but Charlie Recruit offers effective recruitment software at an affordable monthly price with automation and smart interview scheduling built in.

Do you need automation software?

Most small businesses start out with spreadsheets, basic HR software, or affordable tools that were designed for another purpose (like project management). If that’s you, you might be wondering whether you need HR software with automation — or whether you can make do with what you already have. 

If you’re not sure, use this simple assessment tool to guide you on the next steps: 

Do you need HR software with automation built-in?

Tick all that apply: 

Thank you! Your submission has been received!
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0 checkboxes ticked

If you scored:

0-2: Your existing setup could work, with some adjustments
3-4: You’d probably benefit from switching to a more capable HR system
5+: You need HR software that can automate tasks so you can save time and reduce risk

Find out whether HR automation software is right for you with our free guide

Download for free

What small business HR automation software costs

Most small businesses we’ve talked to are budget-conscious and want to make the right decision with their limited resources. It’s important that pricing is clear upfront, so it’s easy for busy managers to see what the monthly cost return on investment looks like.

Here’s some example pricing for small business-friendly HR automation tools, by type:

  • All-in-one HR software: From £5 per user per month, or £21 per month for a small team
  • Onboarding tools: From $17 per seat per month
  • Leave management software: From £1.20 per user per month
  • Performance management tools: From $4 per user per month, billed annually
  • Employee engagement tools: From $5 per user per month
  • Applicant tracking systems (ATS): From $55 per month

For many small businesses, an all-in-one HR system is an affordable way to take care of core HR, onboarding, performance management, and engagement. An ATS is typically a standalone tool, although some vendors provide built-in or add-on options (like Charlie Recruit). 

How to choose the right HR automation software

There’s no singular best choice when it comes to HR automation software for small businesses. The right tool is the one that’s the closest match for your needs, budget, team size, and how you approach HR.

As you’re considering different options, think about:

  • Type of software: Do you need an all-in-one software or a specific tool?
  • Company size: Does the software work for your small business, or do you need a big HR department to run it?
  • Business needs and goals: Does the HR automation tool meet your needs?
  • Features: Does it have the features you need? Are these all included, or paid add-ons?
  • Budget: Is the pricing transparent? Is the tool within your budget?
  • Ease of use: Is the software easy to use? How is the user experience?
  • Scalability: Can the software scale as your small business or startup grows?
  • Security and compliance: Does the software meet requirements? Can it help you be compliant?
  • Integrations: Does the tool integrate with others that you already use?
  • User reviews: What are real users’ experience of the HR automation tool?
  • Customer support: Is it easy to get help from the support team if you need it?

Have a clear idea of what you’re looking for and what you’re not, as this will help narrow down your choices and give you a better shortlist. From there, compare features, pricing, and user experience to find your best-match HR automation tool.

Affordable HR automation software for small businesses

Small teams in the UK need tools built for the challenges they face, like avoiding holiday clashes, completing right to work checks, and staying compliant with the UK GDPR. Charlie HR is built with UK businesses in mind, with automated triggers and workflows that alert you to potential issues and take care of the admin — so you can focus on business stability and growth.

Charlie’s HR automation benefits include:

  • Easy time-off requests and approvals
  • Automatic alerts for potential holiday overlaps
  • Self-service onboarding processes
  • Automatic performance review cycles
  • Reminders for performance reviews
  • Automatic employee engagement surveys
  • Hiring checklists, including reminders for right to work checks

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Ben Gateley, CEO and Co-founder of CharlieHR

Written by:

Ben Gateley - CEO & Co-founder of CharlieHR

Ben Gateley is a life-long entrepreneur who co-founded CharlieHR, the HR software built for and loved by UK small businesses, and continues to lead the company as CEO. He also co-founded and led Born Social, a marketing agency that has since been acquired and continues to thrive under new leadership. Ben draws his energy from a mix of passions — HR tech, company culture, and the challenge of building and scaling leadership teams. He also supports operations leaders and professionals in his role as Chair of the Operations Nation board. Such experience makes him an expert in all matters of running and scaling small businesses.

Frequently asked questions

Which HR processes benefit from automation?

There are plenty of HR processes that you could automate to save time and energy, including: 

  • Onboarding and offboarding
  • PTO and attendance tracking
  • Time tracking and timesheets
  • Payroll processing
  • Employee benefits administration
  • Recruitment
  • Employee engagement
  • Performance management
  • Talent management
  • Learning management

Within each of these areas, there are many individual processes and HR workflows that would benefit from automation — like automatic payroll enrollment, background checks, or invitations to performance reviews.

What questions should I ask myself when comparing HR automation software?

We hope this guide will help you pick the right platform for your type of company, but before making a decision always ask yourself:

  • Does this platform cover the HR processes I want to automate?
  • Are their current customers similar to my business?
  • Are any of the features offered not a good fit for my needs or culture?
  • Will I continue to be able to afford this platform as I scale?

Check out these real life HR automation examples for some ideas on how you can supercharge your processes with the right tool.

Can HR be fully automated?

While we’re a big fan of automating HR tasks where you can, there’s no way to automate HR fully — and that’s a good thing. HR automation can remove repetitive admin tasks, but it’s not a replacement for strong leadership and thoughtful decision-making.