CharlieHR vs. Rippling

Which HR platform is best for small businesses?

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CharlieHR and Rippling can both offer small businesses the core HR functionality they need, but beyond that the two platforms are very different. Charlie is for HR only, and best suited for teams of under 50 people with no HR hire. Rippling can be used for HR, payroll, and IT, and its global focus makes it a better fit for teams of 100+ people. 

On paper, the obvious choice for UK small businesses is Charlie. But Rippling does have its strengths — especially for startups and scale-ups. 

In this guide, we’ll compare CharlieHR vs. Rippling in detail. Understand the strengths of each platform, compare features and pricing, and see what our verdict is for your company size based on product research and real user reviews.

CharlieHR vs. Rippling at a glance:

  • CharlieHR is an all-in-one HR system for small businesses, focused on core HR for UK teams.
  • Rippling is a broader workforce management system that can combine HR, IT, and payroll, with a focus on US-based or global teams.
  • CharlieHR works well for micro teams from 1-4+ people, while Rippling is better suited to startups and growing businesses with 100+ employees.
  • CharlieHR’s pricing is transparent and starts at £21 per month for a team of 1-4 people, while Rippling’s pricing is on a quote basis with prices starting at $8 per user per month (plus a $40 base fee).

Feature

CharlieHR

Rippling

Core HR and employee docs

✅

☑️

UK compliance

✅

✅

Onboarding and offboarding

✅

☑️

Time-off management

✅

☑️

Leave policies

✅ Unlimited

✅

Native UK payroll

❌

☑️

Global payroll

❌

☑️

Surveys

✅

☑️

Analytics and reporting

✅ Basic

✅

Employee self-service

✅

✅

Device management

❌

☑️

Recruitment

☑️ Optional paid add-on

☑️

Integrations

✅

✅

HR advisory

✅ Optional extra

☑️

Average implementation timeline

7 days

1-3 weeks

Support options

✅ UK-based live human chat, email

✅ AI live chat, email, phone

Ease of setup

Easy

Medium

Minimum team size

1

Unknown

Pricing model

Monthly rolling contracts

Typically annual contracts

Pricing

From £21 per month for a team of 1-4 people

Suggested to start at $8 per user per month, plus a $40 base fee

Free trial

✅ 7 day trial

☑️ For Rippling IT only

Best for

Small teams looking for efficient and affordable core HR

Fast-growing businesses with 100+ employees that want to consolidate HR, payroll, and IT

Key:
✅ Available in all plans
☑️ Requires additional product module
❌ Not available

How we’ve created this guide 

We’ve created these comparison guides to help you find the best fit for your requirements, goals, and budget. Research sources include real user reviews on sites like G2 and Trustpilot, product research, and customer interviews. Product and pricing information is sourced directly from the vendor’s website, or from information supplied to third parties like G2 or Capterra.

This guide was last updated in September 2026.

Where CharlieHR is genuinely stronger

CharlieHR is ideal for small UK businesses, including micro teams that want a simple way to organise HR. It’s built for founders and managing directors, so there’s no need to invest in an HR team to benefit.

Transparent pricing

CharlieHR’s pricing is clear upfront, so you always know what you’re going to pay every month. Instead of a per-user cost, Charlie’s plans are based on headcount brackets — allowing you to grow a little without paying more per user. 

Charlie customers benefit from:

  • ‍Publicly-available pricing: See exactly what CharlieHR would cost for your team size and how it changes as you grow.
  • Special discounts for small teams: Teams of 1-4 people can use CharlieHR for just £5 per month for the first 6 months.
  • Monthly contracts: No overwhelming annual or 3-year commitments — make changes to your plan easily with monthly rolling contracts.

👉 Rippling’s pricing is typically available on a custom quote basis, with no published information on their pricing page. However, a dedicated UK small business page suggests pricing starts at $8 per user per month plus a $40 per month base fee. Contract lengths aren’t published, but user reviews suggest that annual contracts are typical.

Fast and simple setup

Small businesses can go live with CharlieHR in days, rather than weeks or months with other HR software platforms. Most Charlie users are up and running within 7 days, thanks to a simple data import and setup process. 

Charlie users benefit from:

  • Easy DIY setup: Follow a simple process to prepare and import data, then customise the system so it matches your needs — rather than waiting for a vendor representative to do it for you.
  • Fast implementation: Founders can get the system ready for action in days, so there’s no downtime between deciding you want to organise HR and enjoying the benefits.

👉 Rippling’s implementation process typically takes a few weeks, but can be longer for more complex setups. Rippling offers a range of different implementation support options, from guided setup through to a white-glove service.

UK-hours support

UK businesses benefit from local customer support teams who can resolve issues quickly — especially if you’re new to HR software. Charlie’s support team is based in the UK, and help is available during standard office hours in a range of ways.

Charlie’s customer support offer includes:

  • Live chat with humans, not AI: Ask questions and get answers from humans within 30 minutes during live chat open hours.
  • Email: Send an email to Charlie’s support team for more in-depth queries.
  • Help centre: Find answers to common questions and walkthrough guides on how to use different features.

For customers on the Charlie Grow plan, unlimited HR advice support is available between 10am-6pm, Monday to Friday.

👉 Clear information about Rippling support isn’t published online, but their support status response times suggests that live chat is AI-powered and that live chat, email, and phone support is available. Rippling also has a help centre for customers.

Easy to use

Charlie is designed for first-time HR software users, so it’s incredibly easy for employees and managers to use. The features, user experience, customisation options, and setup experience are all tailored to what small businesses actually need.

Charlie customers benefit from:

  • A simple onboarding experience: Book your demo, experience the free trial, then sign up when you’re ready — no credit card or long-term commitment required.
  • All-in-one feature access: Get access to core HR, time-off management, onboarding, performance reviews, and surveys as standard, rather than having to build your plan with different modules.

👉 Rippling reviews also score it highly for ease of use, but some founders or managing directors might find the setup and optional modules overwhelming or complex — especially if you only need core HR.

Where Rippling is genuinely stronger

Rippling’s strengths lie in its ability to consolidate HR, payroll, IT, and finance in one place, alongside its automation tools. It’s a valid option for startups and fast-growing teams that are at the upper end of the SME headcount bracket, looking for a tool that scales beyond small business HR.

Multi-country payroll

Rippling’s global payroll means that growing businesses can pay team members who live and work overseas, instead of relying on a third-party agent. For organisations that don’t want to hire and pay locally, Rippling also offers an employer of record (EOR) service.

Rippling’s global payroll includes:

  • ‍One platform for payroll: Instead of relying on third-party integrations for every local payroll requirement, teams can use Rippling to centralise records, calculations, and payroll submission.
  • Data sync with Rippling HRIS: Update data in one system and see the changes automatically reflected in the other.
  • Accounting integrations: Send up-to-date payroll information to accounting tools like Xero and Sage Intacct.

👉 CharlieHR doesn’t offer integrated UK or global payroll, however the system does integrate with PayCaptain and Xero for UK payroll.

IT and device management

Rippling’s centralised platform means founders can streamline other operations alongside HR, including IT. Teams can use Rippling to manage identity and access, devices, inventory, an IT helpdesk, and IT compliance. 

Rippling’s IT benefits for HR processes include:

  • Improved onboarding and offboarding experience: Handle provisioning and passkeys for new team members, and remove access when someone leaves or changes roles.
  • Custom policies: Create custom data security and IT policies that align with your business’ needs and processes.
  • Audit logs: Comprehensive audit logs that support security compliance.

👉 CharlieHR doesn’t include IT or security management, but it does integrate with tools that do — including AccessOwl and Secfix.

Deep workflow automation

Fast-growing businesses can use Rippling AI to build automations that scale as your headcount grows. Rippling can pull data from across the platform, giving teams the ability to introduce automated onboarding and approvals processes.

Rippling’s workflow automation tools include:

  • Access to unified data: Use up-to-date information stored within the system for more accurate results, instead of relying on data flows and integrations.
  • AI-powered workflow builder: Rippling AI can create automations from plain language requests, so users can build without technical knowledge.

👉 Charlie does come with automation features, and users can build onboarding, approvals, and performance management workflows — but these are less complex than what you can achieve with Rippling’s workflow builder.

Modular system

All plans include Rippling Platform, but businesses can then select which product modules to add. The core platform powers access, policy groups, workflow automation, and custom reporting, with each product then adding specific functionality related to payroll, IT, or finance.

Rippling’s optional product modules include:

  • Human capital management (HCM): Human resources information system (HRIS), recruiting, performance management, surveys, time & attendance, benefits administration, and more.
  • Payroll: UK payroll, global payroll, global contractors, contractor of record, and employer of record.
  • IT: Identity and access, device management, inventory management, IT helpdesk, and automated compliance. 

👉 Rather than a modular or product-based approach, CharlieHR has one plan that includes all core HR features — including onboarding, leave management, performance management, and employee engagement. Charlie doesn’t offer payroll or IT features.

Detailed pricing comparison

Pricing comparison table

CharlieHR and Rippling both offer core HR and the ability to include or integrate with other features to scale beyond basic functionality, but how do the platforms compare on cost? 


CharlieHR

Rippling

1-4 team members

Basic: £5*
‍
Charlie Grow: £200
‍
Recruitment add-on: + from £55
*Special offer applies

Base fee: $40
‍Rippling platform: $8-32

Pricing for product modules (like recruitment) is unavailable.

5-9 team members

Basic: £47
‍
Charlie Grow: £226
‍
Recruitment add-on: + from £55

Base fee: $40
‍Rippling platform: $40-72

Pricing for product modules (like recruitment) is unavailable.

10-14 team members

Basic: £47
‍
Charlie Grow: £346
‍
Recruitment add-on: + from £55

Base fee: $40
‍Rippling platform: $80-112

Pricing for product modules (like recruitment) is unavailable.

15-29 team members

Basic: £108
‍
Charlie Grow: £407
‍
Recruitment add-on: + from £55

Base fee: $40
‍Rippling platform: $120-232

Pricing for product modules (like recruitment) is unavailable.

30-49 team members

Basic: £185
‍
Charlie Grow: £484
‍
Recruitment add-on: + from £55

Base fee: $40
‍Rippling platform: $240-392

Pricing for product modules (like recruitment) is unavailable.

50-99 team members

Basic: £323
‍
Charlie Grow: £622
‍
Recruitment add-on: + from £55

Base fee: $40
‍Rippling platform: $400-792

Pricing for product modules (like recruitment) is unavailable.

Useful to know

  • Rippling’s pricing page doesn’t list exact figures, so we’ve used the pricing information from their UK small business page to build the pricing comparison table above.
  • Rippling’s plans are customisable depending on the type and amount of modules you choose. The pricing table above is only an indication of what services may cost, based on publicly available information.
  • For an accurate and personalised quote, contact Rippling to discuss your specific needs.

Special pricing for small teams with Charlie

*Small teams can enjoy a special discount to save money with Charlie. Teams with between 1-4 people benefit from an introductory offer of 75% off for the first 6 months, bringing the pricing down to £5 per month.

CharlieHR vs. Rippling: Which is best for my company size?

One of the questions we get asked a lot is which software is the right fit for the size of your company. Based on user reviews and product insights, here’s our verdict on where CharlieHR and Rippling are most appropriate:

Company size

Which is best?

1-19 employees

CharlieHR — For small teams that don’t need complicated platforms

20-49 employees

CharlieHR — For growing teams that want to manage core HR as well as explore other aspects, like recruitment or HR advice

50+ employees

CharlieHR — For teams that want to streamline HR only

‍Rippling — For teams that want to consolidate HR, payroll, IT, and finance in one system

Growing with CharlieHR vs. Rippling

Charlie is designed for small teams that want to get organised, reduce manual work, and stay compliant — without the need to hire an HR manager. It’s also built for growing teams, with additional features or plans that support hiring and developing teams. 

When it’s time to grow, consider adding:

  • Charlie Recruit (ATS): Hire faster, score applicants, and manage pipelines with an all-in-one applicant tracking system nestled inside your HR software.
  • Charlie Grow: Get access to small business HR experts that understand your specific needs, with unlimited small business HR support that feels like in-house HR without introducing a dedicated role. Plus, you’ll also benefit from AskCharlie AI when it launches.

CharlieHR is best for: Small businesses with no HR system that want to be able to grow without switching software.

👉 Rippling offers a wide range of options for growing teams, including the ability to expand into new markets with global payroll and employer of record services. Rippling’s features support rapid growth and ambitious scaling plans, while CharlieHR’s growth support centres on growing in the UK and improving the employee experience for smaller teams.

‍Rippling is best for: Startups and businesses with global expansion plans, who want to centralise operations in one platform.

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Is CharlieHR better than Rippling for small businesses?

CharlieHR and Rippling are both valid options for UK businesses, but the right choice depends on your headcount now and your growth goals for the future — as well as whether you want to manage just HR or wider operations.

Rippling is a good option for businesses with 50+ employees, global teams, and the desire to combine HR, payroll, and IT. For UK small businesses with no dedicated HR hire, CharlieHR is often the best choice. 

Charlie’s highlights for small teams include:

  • Easy to use
  • Transparent pricing with monthly contracts
  • Better value for small teams
  • All core HR features included — no expensive modules
  • Ability to add an ATS or HR advice support when you need it

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Ben Gateley, CEO and Co-founder of CharlieHR

Written by:

Ben Gateley - CEO & Co-founder of CharlieHR

Ben Gateley is a life-long entrepreneur who co-founded CharlieHR, the HR software built for and loved by UK small businesses, and continues to lead the company as CEO. He also co-founded and led Born Social, a marketing agency that has since been acquired and continues to thrive under new leadership. Ben draws his energy from a mix of passions — HR tech, company culture, and the challenge of building and scaling leadership teams. He also supports operations leaders and professionals in his role as Chair of the Operations Nation board. Such experience makes him an expert in all matters of running and scaling small businesses.

Frequently asked questions

Is CharlieHR cheaper than Rippling?

Based on publicly available pricing information, CharlieHR is cheaper for UK small businesses than Rippling. Charlie starts at £21 per month for a team of 1-4 people, while the equivalent cost for Rippling is suggested to be in the region of $48 to $72 per month.

What is Rippling used for?

Rippling is used by HR, payroll, and operations teams to consolidate workforce management in one platform, instead of using different services. The Rippling Platform is required, and businesses can then choose which features and products to add to create their own tailored plan. For example, a business might use Rippling just for HR, or for HR, payroll, and IT.

Does Rippling work for small UK businesses?

Rippling can work for small UK businesses, but the features, complexity, and price put it out of the suitable range for many small teams. It’s an option for founders that want software they can use from startup through to global expansion, but most small businesses don’t need the scale of Rippling to take care of core HR.

Can I switch from Rippling to CharlieHR?

Yes, you can switch from Rippling to CharlieHR. To start the process, you’d need to download a copy of your HR data from Rippling’s system or follow their export process (if they have one). Before you import the data to CharlieHR, clean it and format it correctly according to the import guidelines. When it’s ready, you can import your data straight into CharlieHR and begin using the software.

Does Rippling offer UK payroll?

Yes, Rippling offers native UK payroll. There’s also a global payroll service which allows UK businesses to pay employees in the UK and other countries, without the need for integrations or third-party agencies.

Which is better for a 20-person UK company, Rippling or CharlieHR?

For a 20-person UK team with no HR hire, Charlie is the right choice. For startups with ambitious growth goals, including global hiring and payroll, Rippling may provide a closer match in terms of features. It’s also worth comparing other similar HR platforms, like BambooHR or HiBob, as potential Rippling alternatives.

Nick Larkins
— Nick Larkins, Director of Operations @ Dishpatch

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