Why Personio won’t work for your team
As we mentioned before, we don’t see Personio as the best fit for small businesses. This is because, and we’re not going to shy away from it, our client base is mainly made of small businesses and startups – and many have switched from Personio to Charlie because of this particular reason.
So, although we provide software that’s focused on small businesses and startups, we also have spoken to our customers to back it up.
The points below are not exclusive to small businesses and startups, of course, but are arguments that may be valid when you’re looking for an affordable all-in-one HR solution.
Personio can be difficult to use
One of the main issues people have encountered with Personio is the fact that it’s not user-friendly.
So whilst this is a good experience for HR people, employees tend to struggle with understanding how to use the software and require a lot of assistance. This makes it difficult for people responsible for HR as they’re constantly pulled in different directions for help.
Many small businesses and startups look for software that’s straight out of the box and intuitive, so they won’t have to train their team or provide too much assistance. If that’s what you’re looking for, perhaps Personio is not the right choice for you.
Personio has a long set up time
Although people responsible for HR say it’s a great experience in terms of reporting facilities and streamlining a lot of their daily tasks, they also admit the setup can be pretty complicated and takes a long time.
Not only does it require assistance (and a set up fee for it), but it’s also a matter of training your team members to use it. You will need to set time aside for it that you don’t necessarily have and which could be detrimental to your business success.
Personio may not be affordable for some businesses
Another aspect that keeps coming up when talking to our users about Personio is how expensive the solution can be if you fall under the lower end of the pricing brackets – for example, if you’re a 10–people company, you’ll end up paying the same as a 25-people company.
There is also an initial set up fee for whichever type of contract you choose to go for and depending on the size of your business. Bear in mind that all contracts do not offer the same features:
- Essential gives you access to all of Personio’s core functions including absence management, attendance tracking, custom reports, employee calendar, wages and salaries
- Professional gives you access to all of the above as well as onboarding/offboarding, advanced extended reports, advanced document management, google single sign-on, Personio marketplace
- Enterprise gives you access to all of the above as well as login via oAuth, Integration to Okta and Azure AD, Access to personal data API, unlimited document storage, management of sub-companies
As their pricing stands, that means an essential package, for example, will cost a total of €99-179 per month. You can find out more about Personio pricing on this page.
If you need an enterprise package, you will, however, need to contact a sales representative for a quote.